"A group of Amazon corporate employees told The Guardian that the company’s internal push for all employees to use “half-baked” AI tools was actually unhelpful and just added to their workload.

"The AI tools often make mistakes, which the workers then have to dig through and correct or consult with colleagues to verify results, according to the report. It all just adds up to the time they spend on each task and has been hurting productivity, the employees said.

"The experience isn’t limited to Amazon employees. A recent survey showed that the vision to save time for workers via AI has proven to be a bit bogus across the economy.

"Workforce analytics company ActivTrak analyzed work activity across 163,638 employees in 1,111 organizations over three years, only to find that AI is actually increasing the average workload of employees."

#ai https://gizmodo.com/amazon-employees-say-ai-is-just-increasing-workload-a-new-study-confirms-their-suspicions-2000732794